Last updated: August 29, 2026 · Version 2.0
These Terms of Use (the “Terms”) are the agreement between you and Countrol for the Countrol mobile app, the Countrol+ subscription, the referral programme and the countrol.app website (together, the “Service”). They also serve as the end-user licence agreement (EULA) for the app. Please read them — particularly section 4, which explains what Countrol is not, and sections 17 and 18, which limit our liability.
Countrol is not a medical device, and nothing in it is medical advice. It is a self-tracking tool: it counts what you tell it you consumed and shows you the result. It cannot diagnose anything, it does not know your medical history, and it is not a substitute for a doctor, a therapist, a pharmacist or an addiction specialist.
Stopping or sharply reducing some substances can be dangerous. Withdrawal from alcohol, benzodiazepines, opioids and certain other substances can cause seizures and other serious medical events, and can be fatal. Talk to a qualified healthcare professional before you make a significant change to what you consume — especially if you drink or use daily, use large quantities, or have any existing health condition.
If this is an emergency, stop reading and get help now. Call your local emergency number. If you need to talk to someone, findahelpline.com lists verified support lines in over 130 countries. Your doctor or a local health service is also a good starting point.
This summary is for orientation only. It is not part of the agreement and does not change the sections below, which are what actually governs.
Countrol is an independent app developed and operated from Switzerland (“Countrol”, “we”, “us” or “our”). We can be reached at the address in section 27, which is also the address for any notice under these Terms.
“You” means the person using the Service. If you use Countrol on behalf of somebody else, you confirm you are authorised to accept these Terms for them.
By downloading, installing, opening or using the Service, you accept these Terms and our Privacy Policy, which is incorporated into them by reference. If you do not accept them, do not use the Service — and if you have already installed the app, delete it.
These Terms apply in addition to the rules of the store you obtained the app from (see sections 25 and 26). Where a store's rules give you rights that these Terms do not, those rights still apply.
Countrol is for adults. You may use the Service only if:
The app is built around alcohol, tobacco, nicotine and other substances, and its content is not suitable for minors. We do not knowingly permit anyone under 18 to use the Service. If we learn that a minor is using it, we may terminate that access. If you are a parent or guardian and believe a minor has used the Service, contact us and we will help you deal with it.
Nothing in the Service encourages you to consume anything, to obtain anything illegal, or to exceed any limit that applies to you.
This section is the most important one in these Terms.
Countrol is a general-purpose wellness and self-tracking app. It records what you choose to enter, arranges it into counts, streaks, charts and estimates, and shows you general educational information. That is all it does. It is provided for informational and self-management purposes only.
The Service is not medical, clinical, psychological, psychiatric, nursing, pharmaceutical, nutritional, addiction-treatment, legal or financial advice, and it must not be treated as any of those. It does not diagnose, treat, cure, mitigate or prevent any disease, condition, injury or disability, and it makes no claim to do so.
Using the Service does not create a doctor–patient, therapist–client, counsellor–client or any other professional or care relationship between you and us. We are not your healthcare provider, and no one at Countrol is acting as a licensed professional in your care.
Countrol is not a medical device and is not intended to be one. It has not been evaluated, cleared, approved, certified or registered by any medicines or medical-device authority, including the U.S. Food and Drug Administration, any EU notified body under Regulation (EU) 2017/745, the UK MHRA, or Swissmedic. It carries no CE marking as a medical device. It has not been validated in a clinical trial. Do not use it for any medical purpose, for clinical decision-making, for the care of another person, or as a monitoring or alerting system where a delay or an error could cause harm.
Always seek the advice of a physician or another qualified health provider with any question about a medical condition, your substance use, your mental health or a treatment. Never disregard professional advice, and never delay seeking it, because of anything you have read or seen in the Service. Reliance on the Service is solely at your own risk.
Withdrawal can be a medical emergency. Reducing or stopping alcohol, benzodiazepines, opioids or other substances can trigger withdrawal that requires medical supervision, and in some cases is life-threatening. A streak counter has no idea what is safe for you. Speak to a healthcare professional before changing your consumption, and follow their plan rather than the app's.
The Service is not an emergency service and cannot summon help. It does not monitor you, and no one reads what you enter. If you are in crisis, think you may be in danger, are having thoughts of harming yourself, or are experiencing a medical emergency, call your local emergency number or go to your nearest emergency department immediately. Support lines by country are listed at findahelpline.com.
Every number the app shows you is an estimate, derived from the entries you make and from general, published averages. This includes money saved, units and quantities, calories, CO₂ figures, streaks, projections and the health-benefit timelines shown in the Benefits section.
We work to keep the information in the Service sensible and current, but we do not warrant that it is accurate, complete, up to date or suitable for you. Articles on the countrol.app blog and the copy inside the app are general information written for a general audience, not guidance for your situation.
You are solely responsible for what you consume, for any decision to reduce, stop, resume or change your consumption, for how you interpret anything the Service shows you, and for the consequences of those decisions. You use the Service voluntarily and, to the extent the law allows, you assume the risks of doing so.
Habit tracking does not suit everybody. If tracking makes you anxious, obsessive or unwell, or if a broken streak leads you to consume more rather than less, stop using the app and speak to a professional. That, too, is your decision to make with someone qualified to help you make it.
Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to install and use one copy of the app on devices you own or control, for your own personal, non-commercial use, for as long as these Terms are in force.
This is a licence, not a sale. We and our licensors keep every right that is not expressly granted to you here.
You must not, and must not allow anyone else to:
Breaking this section is a material breach of these Terms.
What you track is stored on your device, and it belongs to you. How that works in detail — including iCloud sync, Android backups and the optional referral programme — is set out in the Privacy Policy.
Because your entries live on your device rather than on a server we run, keeping them is your responsibility:
To the extent the law allows, we are not liable for any loss, corruption or disclosure of data stored on your device or in a platform service.
Countrol's core tracking is free. Countrol+ is an optional paid upgrade offered as an auto-renewing subscription or, where shown, as a one-off purchase.
Paid features may be added, changed or removed over time (see section 12). If we withdraw a material feature you are currently paying for, you may cancel through your store; that is your remedy, alongside any right mandatory law gives you.
The app may let you share a referral code and earn a reward when other people join with it. Taking part is optional. The rules are simple, and they are enforced by the ledger rather than by us:
Referral standing is tied to a platform account — iOS your Apple ID, Android a Google account you link when you claim a reward. If you lose access to that account, you lose the standing attached to it.
We may change, suspend or end the programme, and we may withhold or revoke a reward and the access it granted, where we reasonably believe a code, an install or a redemption was obtained through fraud, automation, duplicate or bulk accounts, or any breach of section 8. Rewards have no cash value.
We want the Service to work, but we do not promise that it will be available, uninterrupted, error-free or compatible with your device or operating-system version. It is provided on an “as available” basis.
We may, at any time and without liability to you: change, add or remove features; change the requirements for running the app; suspend the Service for maintenance; or discontinue the Service or any part of it. Where we discontinue the Service entirely, we will make reasonable efforts to give notice through the app or the website so that you can export your data first. Support is provided on a best-effort basis by email and is not a guaranteed service level.
The Service runs on, and depends on, services we do not control: Apple's App Store, iCloud and CloudKit; Google Play, Google Play Billing, Firebase and Google Cloud; and the website's hosting and analytics providers. Your use of those services is governed by their own terms and privacy policies. We are not responsible for their acts, omissions, availability, pricing or data practices.
The Service also links to third-party websites, including help lines and health resources. Those links are provided for convenience. We do not control, endorse or take responsibility for what is on them, and a listing is not a recommendation of any particular provider or treatment.
The Service, including its software, design, text, graphics, illustrations, the Countrol mascot, icons, animations and the arrangement of them, is owned by us or our licensors and is protected by copyright, trade mark and other laws. “Countrol”, the Countrol logo and the mascot are our marks; you may not use them without our prior written permission, except to refer factually to the app.
The data you enter is yours. We claim no ownership of it, and we do not receive it.
If you send us an idea, suggestion, bug report or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable licence to use it for any purpose without restriction, attribution or payment. Please do not send us anything you consider confidential, and do not include personal health details you would rather we did not have.
Our Privacy Policy explains what is stored where, what leaves your device and what does not, and the rights you have. It forms part of these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT AND NON-INFRINGEMENT.
WITHOUT LIMITING THAT, WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT IT WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT ANY DATA WILL BE PRESERVED OR RECOVERABLE, OR THAT ANY INFORMATION, ESTIMATE OR HEALTH BENEFIT SHOWN IN THE SERVICE IS ACCURATE, COMPLETE OR APPLICABLE TO YOU. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, CREATES ANY WARRANTY NOT EXPRESSLY MADE HERE.
WE DO NOT WARRANT OR PROMISE ANY PARTICULAR OUTCOME, INCLUDING ANY REDUCTION IN CONSUMPTION, ANY HEALTH, FINANCIAL OR ENVIRONMENTAL BENEFIT, ANY IMPROVEMENT IN WELLBEING, OR THE PREVENTION OF RELAPSE, DEPENDENCE, INJURY OR ANY OTHER HARM.
Some jurisdictions do not allow the exclusion of implied warranties or of certain consumer guarantees. Where that is so, the exclusions above apply only to the extent permitted, and you keep every right mandatory law gives you as a consumer.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OPPORTUNITY OR DATA, ARISING OUT OF OR RELATING TO THE SERVICE, HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY PERSONAL INJURY, ILLNESS, DEPENDENCE, RELAPSE, WITHDRAWAL EVENT, MENTAL-HEALTH CONSEQUENCE, DEATH, FINANCIAL LOSS OR OTHER HARM ARISING FROM YOUR CONSUMPTION OF ANY SUBSTANCE, FROM ANY DECISION YOU TAKE ABOUT IT, FROM YOUR RELIANCE ON ANY ESTIMATE, TIMELINE OR CONTENT IN THE SERVICE, OR FROM ANY FAILURE OF THE SERVICE TO DETECT, WARN ABOUT OR PREVENT ANYTHING.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU ACTUALLY PAID FOR COUNTROL IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) CHF 50.
These limits apply to the fullest extent permitted by law and survive termination. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be excluded or limited. Some jurisdictions do not allow certain exclusions or limits, so parts of this section may not apply to you.
To the extent permitted by law, you will indemnify and hold us harmless from any claim, demand, loss, liability, damage, cost or expense (including reasonable legal fees) brought by a third party and arising out of your use or misuse of the Service, your breach of these Terms or of any applicable law, your infringement of anyone's rights, or your reliance on the Service in a way these Terms tell you not to. This does not apply to the extent the claim arises from our own breach or unlawful conduct, and it does not limit any right you have as a consumer under mandatory law.
You may end this agreement at any time by deleting the app. Cancelling a subscription is separate and is done through your store (see section 10).
We may suspend or terminate your access to the Service, or to any feature of it, if you materially breach these Terms, if we are required to by law, or if continuing would expose us or other users to legal or security risk. Where it is reasonable and lawful to do so, we will tell you why.
On termination, the licence in section 7 ends and you must stop using the Service. Sections 4, 5, 6, 9, 14, 15 and 17 to 24 survive termination.
We may update these Terms as the app changes or the law does. The current version is always at countrol.app/terms with the date it took effect. Where a change materially reduces your rights or increases your obligations, we will give reasonable prior notice through the app, the website or the store listing. Continuing to use the Service after a change takes effect means you accept the updated Terms; if you do not accept them, stop using the Service and delete the app.
These Terms, and any dispute or claim arising out of or in connection with them or the Service (including non-contractual ones), are governed by the substantive law of Switzerland, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods.
The courts at our seat in Switzerland have exclusive jurisdiction, except that if you are a consumer, you keep the protection of the mandatory law of the country where you habitually reside, and you may bring proceedings in the courts of that country where mandatory law allows it. Nothing here deprives you of a mandatory consumer right.
Talk to us first. Most problems are a misunderstanding or a bug. Before starting formal proceedings, please email us and give us 30 days to try to resolve it. We will do the same.
You confirm that you are not located in, and are not a national or resident of, a country or territory subject to a comprehensive embargo by Switzerland, the European Union, the United Kingdom or the United States, and that you are not on any restricted-party or sanctions list maintained by those authorities. You must not use or export the Service in breach of any applicable export-control or sanctions law.
If you obtained the app from the Apple App Store, the following applies and prevails over anything inconsistent elsewhere in these Terms:
If you obtained the app from Google Play, these Terms are between you and us only, not with Google. Google is not responsible for the app or its content, and the Google Play Terms of Service apply to your acquisition of it. Billing, refunds and subscription management are handled by Google Play under Google's policies.
Questions about these Terms, or anything else about Countrol, go to . For help with the app, the support page answers most things first.